Huawei P6 Bedienungsanleitung PDF herunterladen (Seite 21)

HUAWEI P6-U06 Smartphone FAQs

Issue 01 (2013-01-21)

Huawei Proprietary and Confidential

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1.8.2 I cannot send or receive multimedia messages. Why? How

can I solve this problem?

Your P6 may fail to send or receive multimedia messages due to any of the following reasons:



The network is busy, or the reception is not weak.



Solution: Try again later.



The message is denied by the network (MMS center).

− Cause 1: The recipient number is invalid.

Solution: Check that the recipient number is correct and try again.

− Cause 2: The multimedia message exceeds 300 KB.

Solution: Delete some content from the multimedia message to make sure that it is

within 300 KB, and try again.



The balance is insufficient.



Solution: Top up your account and try again.



Your phone's available storage is insufficient.



Solution: Delete some files from your phone to free up at least 300 KB storage.

1.8.3 Is there any restriction on the size, format, or resolution of

the file to be attached to a multimedia message?

If an audio or video file exceeds the size limit (generally 300 KB), it cannot be attached to a

message. If a picture is too large, it will be automatically compressed before being attached to

the message. As a result, the resolution of the picture attached to the message decreases.

1.8.4 Can I save attachments from multimedia messages?

Yes, you can. If you choose to save an attachment, the save path will be displayed on the

screen. For example, if you choose to save a picture or video, it will be saved to

/storage/emulated/0/DCIM/Camera.

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